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How can I pay for my cooker?
We accept all major credit cards, checks and cash.
Once I place an order how long will it take to get my cooker?
Within a few days if it’s in stock. If not, usually 2 to 4 weeks. This can vary depending on the time of year.
Where do you ship to?
Just about to anywhere in the US and Canada.
Why can’t I get a shipping quote online?
Shipping is dependent on the unit selected, where it is to be shipped and if it’s a business or a residence delivery.
How is my cooker going to be shipped?
By common carrier.
Can I pick up my cooker at the manufacturer to save on shipping?
Yes and no. Trailer and larger units can be picked up. Smaller units must be shipped. The manufacturer is located in new Holland, PA.
If I am going to have my cooker shipped what is the least expensive method?
The least expensive method is for you to pick up the cooker at an ABF Freight terminal near you. We will give you the required information to make the pick up. What size cookers can I fit in my pick up truck?
The following cookers will fit in a standard 8’ truck bed.
PR-42, PR-60, PR-72, BBQ-26, BBQ-42, BBQ-36, BBQ-60, SQ-36
What is included on your trailer models?
Lights, wiring harness with standard plug and hitch that fits a 2” ball.
All trailers are roadworthy.
How is titled transferred?
Once your make your purchase the manufacturer will mail you a Certificate of Origin.
Can I buy accessories at a later date?
Yes.
What accessories cannot be added on at a later date?
Pullout charcoal trays, door in lids, warming boxes, live smoke in warmers.
Are replacement parts readily available?
Yes.
Are all your cookers wood or charcoal fired?
No. Our PR 60’s, PR 72’s, BBQ 60’s, CD 108’s and CD 120’s can be purchased as gas units.
Can gas fired cookers also burn charcoal?
Yes, provided you purchase the optional charcoal insert tray.
Are propane tanks included with the gas fired cookers?
No. They are easily purchased at your propane service center.
How do I clean my cooker?
Remove ashes and safely dispose. Scrub the cooker with detergent and a soft scrub brush and rinse clean. Grates can be cleaned with a wire brush, scrubbed with a detergent and rinsed clean.
How long will my cooker last?
If properly maintained your cooker should last up to 15 years.
What if I don’t see the exact cooker?
Many times we can customize a cooker to your specifications.
Do you have a catalog I can print out or download?
Yes. Click here.
What are your store hours?
Our showroom hours are by appointment only. You can call our office to make an appointment.
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FAQS
